Monday, August 13, 2007

QuickPlace FAQ

I have updated our Red X posting but some other common errors can happen that include:

'Invalid document identifier' in a folder. This happens when a folder alias is corrupted and can be fixed by opening the folder in Domino Designer and resetting the folder alias. If you see this error on ProjectLounge, email us at support to get it fixed.
http://www-1.ibm.com/support/docview.wss?rs=2338&uid=swg21198680

Problem: You cannot alter the last manager of a room.
This one normally means you are trying to remove yourself and you are the last manger. This is to protect you from locking yourself out of the place. If you find yourself locked out on ProjectLounge, we can fix this if you email us at support.

Internet Explorer and Vista
While Quickr 8 supports the newer browser, QuickPlace 7 does not. We have a workaround if you run into this problem.
http://www-1.ibm.com/support/docview.wss?rs=2338&uid=swg21248488

http://www-1.ibm.com/support/docview.wss?rs=2338&uid=swg21264476

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