So much is available for free

This month, the 5th iX conference will be held and the Jakarta Post had a write up on why they expect it to be of such interest.
It is so true that so much is available for free on open source, and we could not agree more. However, this is where I draw the distinction between the two meanings of the word "free". One is freedom or liberty and the other is without payment or consideration. In the open source world, the most important meaning is that of freedom and the liberty to take something in and to extend upon it. This ability to extend the work and contribute back is so powerful.
I would never expect services or support to ever be "free" or without payment. However, you can certainly see why code should be open and it makes sense to let others make it better.